Getting Started
First, call us or send us an Email
Let’s talk for a few minutes. Give us a call at 276-608-6416 or send us an email at DLK@KendallAssetManagement.com. This first step is painless and gives you a chance to ask questions.
Next, we’ll schedule an introductory meeting
During our no-cost introductory meeting we want to begin to get to know you. We’ll want to learn about your needs for a financial planner, a portfolio manager, or perhaps both. We’ll ask you about your financial concerns, interests, and long-term goals. We will want to hear what you want to accomplish through a relationship with our firm. Just as you will explore whether we’re right for you, we will want to understand if we’re a good match for your needs. You will have the opportunity to learn more about KAM and ask us questions about our expertise, our investment philosophy, and whatever else you want to know about us.
Finally, we will both decide if a relationship with KAM is right for you
If you decide to engage Kendall Asset Management, we’ll need to collect more information about your finances and current investments. And we’ll need to make sure you have all the information about us you need. We provide all clients and prospective clients a copy of our Form ADV Part II before we provide any kind of financial advice. We also want to make sure you have a copy of our Code of Ethics.
If you engage us to create a personal financial plan for you, we’ll need a lot of information. We will need to understand you — your goals, your hopes and dreams, and your financial concerns. We will ask you to complete a questionnaire and provide copies of virtually all your financial documents (for example, tax returns, investment and banking statements, insurance policies, employee benefits statements, key business agreements, personal wills, and trusts). All this will take time; usually from 16 to 52 weeks, depending on the complexity of your financial circumstances and needs. We will spend a lot of time asking you questions to make sure we understand you, your priorities, your values, and where you want to be in the future. Gathering this amount of information will likely require several meetings with you. We understand how daunting this can sound, but we will take it step by step and give it as much time as it needs. No worry.
If you want us to manage your investment portfolio, but do not want us to prepare a comprehensive financial plan for you, we will need substantially less information about your financial circumstances. But still, we will need to understand enough about your investment expectations and tolerance for risk to help you develop a personal Investment Policy Statement. We’ll ask you to complete a risk tolerance questionnaire and we’ll need your basic financial information to help us evaluate your willingness and ability to accept investment risk. Understanding your return expectations and your tolerance for risk is essential for us to honor our fiduciary duties to you, if you engage us to manage your investment portfolio.
Following our introductory meeting, before we can begin working with you, we will require a signed Investment Advisory Agreement, a Financial Planning Agreement, or both, depending on your needs. If you decide KAM is not right for you, or if we decide that we can’t meet your needs, we will part friends without obligation. We certainly hope that together we will discover a match between your needs and our abilities, but we’ll understand if that doesn’t happen.